© 2005 IRLS Ltd (last updated May 2010)
Quality improvement in the service sector
Examples:
Evaluation and development of Middlesbrough’s taxi services.
Complete Business system process redesign for Brig Environmental
Staff and Organisational Development:
- Strategy Development
- Facilitation of Senior Management Meetings
- Managing a change in organisational structures
- Team and group development.
Examples:
Strategy workshops for all staff of the Icelandic Maritime Administration.
Improvement and change of the operations of the Middlesbrough Enforcement Service, including the anti-litter and anti-dog fouling team.
Business process redesign for Brig Environmental.
Facilitation in project management
Example:
Project planning facilitation for Glasgow based software developer.
Raising awareness of issues in business ethics
Example:
Tutoring the Organisational Ethics elective on Strathclyde University’s MBA.
Action Learning facilitation
Example:
Action learning sets for NHS Medical Directors.